ARTICLE 1 - PARTIES

1.1- SELLER:
Name: {AJA JEWELS JEWELRY INDUSTRY AND TRADE LTD.}
Address: {CADDEBOSTAN NEIGHBORHOOD, KÖŞK STREET, NO:5/9 KADIKÖY-ISTANBUL}
Phone: {0850 241 09 20}
Fax: {0850 241 09 20}
E-mail: {[email protected]}

1.2- BUYER:
Name/Surname/Title: {DELIVERY RECIPIENT}
Address: {DELIVERY ADDRESS}
Phone: {DELIVERY PHONE}
E-mail: {DELIVERY EMAIL}

ARTICLE 2 - SUBJECT

The subject of this contract is to determine the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the order of which was placed by the BUYER through the {AJA JEWELS} website in electronic form, with the specifications and sales price specified below.

ARTICLE 3 - SUBJECT OF THE CONTRACTED PRODUCT

Date: {DATE}
Product Name Quantity Total Product Price 

The type, quantity, brand/model, and color of the products, as well as the sales price, are as specified above.
Payment method: {PAYMENT METHOD}
Delivery address: {DELIVERY ADDRESS}
Total with {PAYMENT METHOD}: {TOTAL AMOUNT PAID}

ARTICLE 4 - GENERAL PROVISIONS
4.1- This contract is between the BUYER and the SELLER, and all obligations and responsibilities related to the fulfillment of this contract belong to the parties. This contract comes into effect on the date the BUYER electronically approves it. However, if, for any reason, the product price is not paid or canceled in the bank records, it is deemed that the SELLER is released from the obligation to deliver the product.
4.2- The BUYER declares that they have read and are informed about the essential qualities of the product subject to the contract, the sales price, and the delivery conditions on the {AJA JEWELS} website before confirming the contract electronically.
4.3- The SELLER is responsible for delivering the product in a sound, complete, and in accordance with the specified qualities in the order.
4.4- Before accepting the product, the BUYER will not accept damaged, torn packaging, or defective products from the shipping company and will examine the package.
4.5- The product will be delivered to the BUYER or the person/organization at the address specified within the period stated on the website, depending on the distance of the BUYER's residence, not exceeding 30 (thirty) days from the order date.
4.6- If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for the refusal of the recipient to accept the delivery.
4.7- Shipments will be made through the shipping company agreed upon by the SELLER to the delivery address specified by the BUYER in Article 3. If the BUYER is not present at the address during the delivery, the SELLER will be considered to have fulfilled its obligation completely and accurately.
4.8- The expenses incurred due to the BUYER's late receipt of the product or the product waiting at the shipping company and/or the return of the shipment to the SELLER are the responsibility of the BUYER.
4.9- After the delivery of the product, if the BUYER's credit card is used unlawfully or unlawfully by unauthorized persons, not caused by the BUYER's fault, and if the relevant bank or financial institution does not pay the product price to the SELLER, the product must be sent to the SELLER within 3 days after being delivered to the BUYER. In this case, the shipping costs are borne by the BUYER.
4.10- Due to the nature of installment sales only with credit cards belonging to banks; the BUYER acknowledges that they need to confirm the relevant interest rates and default interest separately from their bank and that these conditions are not related to the SELLER. The BUYER accepts, declares, and undertakes that the provisions regarding interest and default interest will be applied within the scope of the credit card agreement between the bank and the BUYER, in accordance with the current legislation.
4.11- In cases where the BUYER exercises the right of withdrawal or if the ordered product cannot be supplied for various reasons or in cases where the Consumer Arbitration Board decisions result in the refund of the amount to the Consumer, for purchases made with a credit card and in installments; the refund procedure to the credit card is as follows:
4.11-1. If the BUYER has purchased the product in installments: The bank will refund the amount to the BUYER's credit card in the same number of installments. After the SELLER pays the full amount to the bank, in the case of refunds to the BUYER's credit card through POS transactions, the requested refund amounts will also be transferred to the accounts of the respective parties in installments by the bank.
4.11-2. In the return of goods and services purchased with a card, the SELLER, as part of a separate agreement with the bank, cannot make cash payments to the BUYER. In case of a return, the relevant amount will be returned to the credit card by the bank after the SELLER has paid the total amount to the bank through POS.
4.12- In accordance with the general notification of the Tax Procedure Law No. 385, for return transactions to be possible, the relevant return sections on the invoice must be filled out completely and signed. The BUYER declares that they accept all these procedures.
4.13- In case it becomes impossible to deliver the product, the SELLER shall notify the BUYER within three days of learning of this situation and will refund the fee within fourteen days at the latest.

ARTICLE 5 - RIGHT OF WITHDRAWAL
5.1- The BUYER has the right to withdraw from the contract without giving any reason within fourteen days from the date of receiving the product. The product price will be refunded to the BUYER within 14 (fourteen) days from the date the notice of withdrawal is received by the SELLER. The expenses arising from the exercise of the right of withdrawal will be borne by the SELLER if the notification of withdrawal is made to the SELLER's 0850 241 09 20 WhatsApp line or [email protected] email address.
5.2- The SELLER will create a return shipment code through Ups Cargo, and in returns using the return shipment code, with the shipping company specified by the SELLER, the expenses will be covered by the SELLER.
5.3- In accordance with the Regulation on Distance Contracts, the right of withdrawal cannot be used, and a return request cannot be made in the following cases:
i) The products whose packaging is opened, damaged, and used after delivery
ii) The products, the protection elements such as tape, seal, package are damaged after delivery and cannot be returned for health and hygiene reasons.
iii) The products that are not suitable for return due to their nature and deteriorate rapidly or expire.
iv) Possibility of deterioration or expiration of the product
v) The products that are mixed with other products after delivery and cannot be separated by their nature.
vi) Goods and services whose prices vary depending on fluctuations in financial markets and are not under the control of the SELLER or the SUPPLIER.
vii) The products that are not suitable for return due to health and hygiene.
5.4- The BUYER cannot exercise the right of withdrawal for products produced in line with special requests and demands or personalized by making changes or additions according to the BUYER's requests.

ARTICLE 6 - DEFAULT AND LEGAL RESULTS

6.1- If the BUYER defaults in the transactions made with the credit card, the cardholder agrees to pay the interest and be liable to the bank within the framework of the credit card agreement with the bank.
6.2- In case of default, the BUYER accepts, declares, and undertakes to pay the loss and damage of the SELLER due to the delayed performance of the debt. In the event of default, the BUYER agrees that the SELLER has the right to demand the damage it has suffered from the BUYER for the delayed performance of the debt.
6.3- In the event that the BUYER goes into default, the BUYER will be responsible for the collection of the debt with the credit card statement that will be sent to him by the bank. In this case, the procedures stipulated in the credit card contract signed between the BUYER and the bank will be valid.
6.4- If the BUYER is in default, the SELLER reserves the right to unilaterally terminate this contract, demand the performance of the debt, and demand compensation for damages.
6.5- If the BUYER goes into default due to unjustified objections to the credit card transaction made by the BUYER after the delivery of the product, the SELLER may request the return of the product within 3 days and demand the compensation of the damages it has suffered from the BUYER.

ARTICLE 7 - AUTHORIZED COURT

In the implementation of this contract, Consumer Arbitration Committees and Consumer Courts in the settlement of the disputes arising from the application of the Law on the Regulation of Retail Trade and Distance Contracts [Consumer Protection Law No. 6502] shall be authorized until the value declared by the Ministry of Customs and Trade.